Use cases
UnderOcean adapts to how your team already works — here are a few of the patterns teams build on top of it.
Customer Support
Standard recipes and integrations designed specifically to accelerate deployment in customer support groups.
Customer support copilots
Ground support agents in your knowledge base with Agentic-RAG so they retrieve the right docs before answering — with full reasoning steps visible for audit.
Automated ticket routing
Classify and route incoming tickets to the right team using multi-label intent detection — with confidence scores and fallback escalation built in.
Resolution summarization
Generate post-resolution summaries from full conversation threads — automatically tagging root cause, resolution type, and follow-up actions.
Engineering
Standard recipes and integrations designed specifically to accelerate deployment in engineering groups.
Agentic code review
Deploy review agents that scan PRs for security anti-patterns, style violations, and missing tests — surfacing issues before human reviewers.
Incident response orchestration
Coordinate multi-agent workflows that pull logs, correlate alerts, and draft incident reports — cutting mean time to resolution by 60%.
Documentation generation
Auto-generate API docs, runbooks, and architecture diagrams from code changes — keeping documentation in sync with every deploy.
CI/CD pipeline optimization
Analyze build and deploy pipelines to identify bottlenecks, suggest parallelization, and predict failure-prone stages before they break.